Contact information

Contact Us

If you have any questions regarding our gemstone collections, sizing recommendations, metal purity details, order status, shipping, or returns, please contact our customer support team. We aim to respond to all inquiries within 24 to 48 business hours.

Store Name: Zora Gem
Website: zoragem.store
Email: support@zoragem.store
Phone: +61 3 2022 0969
Business Address: 41 Blake Street, Rose Bay, NSW 2029, Australia
Support Hours: Monday to Friday: 9:00 AM – 5:00 PM (AEST)

Important Note: The physical address listed above is for corporate registration and administrative operations only. Please do not send returned jewelry or parcels to this address without obtaining an authorized return warehouse address from our support team first.